Introduction

Find A Way: Psychological Services CIC engages with vulnerable adults through our work with families, as well as through direct support including advocacy, emotional wellbeing services, mentoring, and inclusive community-based activities. Many of the adults we support may be vulnerable due to age, disability, mental health, or other circumstances. We are committed to promoting the welfare, dignity, and safety of all adults we engage with. Safeguarding is everyone’s responsibility, and all staff and volunteers are expected to act immediately on any concerns regarding the safety or wellbeing of a vulnerable adult.

Safeguarding Leads

Designated Safeguarding Officer (DSO):
Name: Dr Sophia Bentley
Email: sophia@findaway.org

Deputy Safeguarding Officer:
Name: Laura Andrews
Email: Laura@findaway.org

Recognising Signs of Abuse

Forms of abuse affecting vulnerable adults may include:

• Physical abuse
• Emotional or psychological abuse
• Financial or material abuse
• Neglect and acts of omission
• Sexual abuse
• Discriminatory abuse
• Domestic abuse
• Organisational abuse
• Modern slavery
• Self-neglect

All staff must complete safeguarding training relevant to working with adults.

Becoming Aware of a Safeguarding Issue

Concerns may arise through:

• Changes in behaviour or presentation
• Disclosures
• Observations or conversations
• Third-party information

Responding to Concerns

Stage 1:

• Listen and remain calm.
• Avoid leading questions.
• Reassure the individual they’ve done the right thing.
• Inform them that information must be shared to keep them safe.
• Record details accurately using the safeguarding form.

Stage 2:

• The DSO will assess the concern and, if necessary, refer to:
• Adult Social Care
• Police (if there is immediate risk)

Consent will be sought unless the individual lacks capacity or others may be at risk.

Safe Recruitment

• All staff and volunteers working with adults undergo DBS checks.
• A clear recruitment process including interviews, reference checks, and safeguarding commitment.
• Overseas applicants must provide equivalent checks and additional references.

Management and Supervision

• Regular supervision includes time for discussing safeguarding and wellbeing.
• All safeguarding concerns raised by staff or volunteers must be reported and recorded.

Allegations Against Staff

Allegations will be referred to the Local Authority Safeguarding Adults Board (SAB) and the appropriate statutory services.

Recording and Confidentiality

• Use the safeguarding form to record all concerns.
• All records are kept securely and confidentially.
• Adults have the right to confidentiality unless there is risk of significant harm.

Review and Dissemination

• This policy is reviewed annually and approved by the Management Committee.
• A copy will be provided to all staff and volunteers.
• It will be displayed on our website.